Terms and conditions
We are a Swedish tour operator, BY ME SOLUTIONS AB, Organization nr 556942-8625, member of the Swedish Travel Agency Association (SRF). We apply the general conditions of this association. In addition, we have established specific conditions adapted to the circuits offered on the site voyagebyme.com. On the website, you can also find out more about the travel terms of package travel.
Sweden is a member country of the European Union.
Special conditions of sale.
The following special conditions apply and replace the general conditions of sales for package tours.
Reservation and payment.
You book your trip by email, which will also be confirmed by email by TRAVEL BY ME.
The final payment must be made no later than 30 days before departure.
The sale is considered a firm when a booking request email sent by the customer has reached us.
A deposit of 25% of the total price of the trip must be paid at the time of booking.
Traveler’s right for travel cancellations
- In case of cancellation more than 90 days before departure, 75% of the trip price will be refunded, minus administrative costs.
- In case of cancellation between 90-31 days before departure, 50% of the trip price will be refunded, minus administrative costs.
- In case of cancellation 30 days before departure and until departure, no refund will be made.
For some trips, there may be exceptions to these rules, especially the number of down payments. The customer will be notified in this case at the time of booking. Visa and other special option costs are not refundable.
Special wishes and options
Special requests and options outside of the basic package are not guaranteed.
Information and prices on our website
The information on our website is valid and provided without taxes. The significant change in the exchange rate occurs. In these situations, prices can be changed.
We also reserve all printing errors and program changes caused by circumstances beyond our control.
The information on the Travel by Me website, the content of the trip, itineraries, timetables, hotels, day-to-day programs are examples of tours.
The information and prices provided on-site can not be guaranteed by VOYAGE BY ME.
For each customer request, a specific offer with the price will be proposed.
After purchase and confirmation of the trip, changes, such as hotel changes may be motivated, among other reasons, by the change of the standard of a hotel, or as a result of a change of ownership or direction. The program change may include attractions or closed monuments due to weather conditions, renovation, illness or any other reason. A program change may also be canceled due to traffic conditions on the day of the visit.
If the quality of a program element has decreased, the organizer reserves the right to modify or completely cancel this program element to maintain the quality level. In all these cases, the organizer has the ambition to propose a program. alternative that supplements or replaces the original program.
Known important changes are normally announced before departure. Traveling means accepting circumstances in which even the most knowledgeable and experienced can not foresee the possible hazards of a tailor-made trip.
Despite the fact that the organizer, his local partners, and the tour guide do everything possible to minimize these inconveniences, the organizer is obliged to make a reservation. During our travels, you must be in sufficient physical condition to be able to make your trip. On most of our tours, a day trip is 2-3 km walk and sometimes more.
Many of the countries that make up our travel destinations are experiencing strong development, changes are happening very quickly. The information we describe on the website and in other contexts may have changed after publication.
Travel by me has taken out a guarantee of default with Kammar Kollegiet, the Swedish government’s passenger guarantee authority.
More information on the site: